A new date of birth screen and Apple sign-ups are here

Published 31 July 2019

Subscribe to our newsletter!

Here at Checkin.com, we hope you all enjoy a warm, sunny summer wherever you are located.

Speaking of locations, we’d like to give you some insights into Checkin.com's company culture and how we work, so you can get to know us a bit better. Checkin.com was founded in Stockholm two years ago and we quickly adapted to a remote work based company culture. Studies show that remote workers are happier and more productive, to mention a few perks. This inspiring article gives interesting insights into the benefits of remote work.

A remote setup gives you the opportunity to get the crème de la crème of talented individuals on the planet, as well as give them the best work/life balance. That will build a team with a collective hands-on understanding of several diverse markets, cultures, and user behavior, which is the alpha and omega when you operate across the globe - as we and many of you do.

We are currently 32 people working for Checkin.com, seated in 14 cities, whereas 9 of those are outside of Sweden. In total, we speak more than 13 languages, with more to come!

What's cooking? We want to provide the best framework for registrations in the world - that means constant work on improving, testing, and experimenting. Every month we make changes based on test results, the past month we've had more than a dozen A/B tests running.

Continue reading to see some of our June improvements!

Product updates 💡

Apple sign-in coming up

You probably haven't missed that Apple just announced their own sign-in functionality. The reactions to Apple's announcement clearly show that this is something users have longed for - and since we like to be on top of things, we will, of course, make Apple sign-in available for everyone in the framework as soon as it's live. Read more here!

Postal code localization

Localization has been a keyword in June - we've made it even better by improving the way we fetch address data based on postal code. This is especially important in countries with a more tricky postal code structure, like India - a market many of our partners have their eyes on at the moment.

Improved geolocation

We've introduced features that give extremely precise device localization, so even more users benefit from all the localization tweaks we have based on where they are. The more familiar a sign-up flow feels to the user, the fewer drop-outs.

A new date of birth screen is born

Extensive testing has shown that the date of birth (DOB) screen had room for improvement in terms of adapting even better to the user's location. Therefore we have made several changes that all contribute to key areas in the framework: Less hesitation, less cognitive load, less friction. We probably don't have to mention that all of these new features have a positive effect on the conversion rate.

New features include more room for country-specific DOB format and support for any separator, to mention a few. Japan is just one example of a country that will benefit from this, as their DOB format doesn't use any separators at all.

In case you didn't know, we offer several additions to the framework that you can add to your Checkin.com flow. One of them is One time password (OTP) - an extra security feature that uses a combination of smart risk based code generation and flash SMS to verify users. Flash SMS is a great tool for a frictionless verification flow, since the message appears directly on the screen and the user doesn't have to open the inbox to get the code. In that way, you get extra secure verification without adding friction for the user. Win-win!

A known pain point with SMS send-outs is the delivery rate, many providers struggle with low rates and it can differ greatly from country to country. We can proudly boast a sky high delivery rate in all markets. As many of you have experienced, a country that has proven especially difficult for SMS deliveries is Canada. The data shows that we have found a way that works - our CA delivery rate is close to 100%!

Adding OTP to your flow requires minimal effort from you - no integration is needed. Contact the Checkin.com team if this sounds like something for you, and we'll help you enable it in the blink of an eye.

Hope you enjoyed the read, feel free to reach out if you have any questions, feedback, input - we're always happy to help!




Subscribe to our newsletter!

Popular articles

The Cost of Compliance: KYC Outsourcing vs. In-house Solutions

In an era of increasing regulatory scrutiny, businesses in the crypto and online gaming industry need to implement efficient Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in their signup flows.

Speed up compliance with a killer KYC signup flow

Expanding into a new market means dealing with complex KYC (Know Your Customer) and AML (Anti-Money Laundering) laws and implementing localised onboarding workflows, which can quickly become complicated. 9 out of 10 hard-earned users in the financial services industry never complete the registration process because of tedious flows. In fact, according to a Thomson Reuters report [https://d3kex6ty6anzzh.cloudfront.net/uploads/70/701ba3b81955f279e932e9443b0875adb3b6fc1f.pdf] , onboarding takes 3

Streamline client onboarding KYC with the right software: A comprehensive comparison

Compliance standards are designed to protect against financial crimes such as fraud, corruption, money laundering and terrorist funding. But just about every week, fines are slapped [https://www.theverge.com/2023/1/4/23538731/coinbase-fine-crypto-money-laundering-laws-new-york] on iGaming, FinTech, and crypto [https://checkin.com/industry-fintech/] companies for not meeting regulatory requirements. As compliance becomes more stringent, implementing the KYC verification process becomes more ti

Localized ID Verification simplifies the user verification and helps onboard more new customers

Introducing the Localized ID Verification Flow, a feature that enables users from different countries to enjoy a localized and simplified ID verification process!

Case study: Admirals

Learn how the leading financial services company has implemented automatic customer identity verification and reduced the registration time down to 6 minutes. > “...While even more important we have been able to open up new countries as a result of our ability to successfully verify clients from countries where previously we did not have such an option.” – Andreas Ioannou, Head of Global Compliance at Admirals Case and History Admirals is the leading provider of financial solutions [https://ch

4 reasons why you should use an end-to-end KYC solution for onboarding

In this article we’ll explore the main challenges for sign-up flows and how using professional solutions for user sign-up flow can benefit your business website or app.

Case study: Decta

Read on to learn how the global processing company has implemented automatic customer identity verification and speeded up complex ID document checks [https://checkin.com/id-scanner/] by 20%. > "Automation is something we should all strive for. As the pace of life is accelerating, and as a company that provides a licensed product, we must speed up all verification processes as much as possible. Together with Checkin.com, we’ve been able to achieve that." -Jevgenijs Godunovs, Director, MLRO Ca

Case study - Betcity.nl

Read on to find out how Checkin.com has helped the Dutch iGaming brand Betcity to automate customer ID Verification process [https://checkin.com/id-scanner/] and stay compliant with strict Dutch regulations [https://checkin.com/industry-igaming/netherlands/]. > "One of the main things that I value about Checkin.com is that they understand the iGaming world, and the needs that iGaming operators have. Checkin.com has provided us with a stable, quality, and flexible service that enables us to s

Open banking, identity verification standalone, and Connect

This update is about a few major product areas we’ve been working on the framework.

Case study: Simple Casino

A localized solution for Simple Casino in Japan Launched in September 2019, Simple Casino delivers a brilliantly simple, simply brilliant casino experience to Japanese players. From registration, through payment to playing, simplicity and ease of use lie at the heart of Simple Casino. Case and History Hero Gaming's brand Simple Casino planned to enter the Japanese market. They required a streamlined sign-up solution that was agile, robust, met the unique needs of their new target market and des

Improvements to data services, Schufa support, and a few words about Checkins

In this update, I’m going to tell you about our focus areas within the product last month and what we were busy developing.

The importance of locally adapted UX to drive more conversions

In this update, we are going to describe the role of localization and its effect on conversion rates of the sign-up flows. Localization doesn’t only mean the correct translations, it’s usually so much more, and when done right can bring great results.

Improvements to different data verification modules and a new data enrichment gateway

Our big focus this month has been improving the services that relate to data verification and a new Regily Data Enrichment Gateway as a separate service!

OCR - Allow users to scan information from ID documents

OCR stands for “optical character recognition” and allows users to scan information from their identity documents instead of typing. It has widely spread as an identity verification method and many customers are already familiar with the experience.

Embedded signups – a new way to trigger your flow

Pop-up - is our current type of integration that allows partners to start using Regily’s flows with just a few lines of code. The reason for this simplicity is that it is front-end-only and it enables your sign-up to run without having to change the parent page.

Embedded flows & OCR product discovery

We’re working on a new type of integration - Embed. It allows placing the sign-up on the parent page. An optical character recognition that allows users to scan information from their ID

Improvements to Regily Remote, street selector & native apps optimization

May 2020 product updates

Wunderino enable sign-ups directly on affiliate sites in partnership with Internet Vikings and Regily

iGaming brand Wunderino is using the solution from Regily with its Brand Protection partner Internet Vikings.

New improvements to Regily Remote & social sign-ups

April 2020 product updates

Introducing Regily’s latest innovation, Regily Remote.

Regily Remote increases affiliate conversion by allowing users to sign up directly from affiliate sites!

New features to eliminate drop-offs on different screens

March 2020 product updates

Technical improvements on Flowbrain and OTP

February 2020 product updates

Lessons from user tests in regulated markets

January 2020 product updates

Geo-location improvements & new localization features

December 2019 product updates

Introducing Flowbrain™

November 2019 product updates

Introducing: two new add-on components & a new password module

October 2019 product updates

Forza Football X Regily

Interview with Forza Football CEO Patrik Arnesson

New: Localization features

September 2019 product updates

How Forza Football increased Conversions by 500%

Forza Football is a web application platform for live scores, notices, lineups, polls, and video highlights, with highlights from more than 420 football leagues and cups worldwide. Forza Football's vision is to gather fans 'opinions and make fans' voices heard.Forza Football was seeing fewer conversion rates when they decided to build their own in-house sign-up form. They quickly realized that building sign-up forms was not their core strength and knew there had to be a better way to do it. Luck

Enhancements for desktop conversions & language support

August 2019 product updates

Case study: Forza Football

How Forza Football increased Conversions by 500% Case and History Forza Football is a web application platform for live scores, notices, lineups, polls, and video highlights, with highlights from more than 420 football leagues and cups worldwide. Forza Football's vision is to gather fans 'opinions and make fans' voices heard. Forza Football was seeing fewer conversion rates when they decided to build their own in-house sign-up form. They quickly realized that building sign-up forms [https://c

A new date of birth screen and Apple sign-ups are here

July 2019 product updates

The future of sign-ups: a 100% individualized experience

AI and Machine Learning are no longer hype! Machine Learning in its many forms is now a sheer necessity to succeed in today’s tech landscape. For us, that means ML needs to be fully embedded into our framework.

Behavioral analytics tests & a new add-on fraud tool

June 2019 product updates

How a bad airport experience sparked the idea of fun registrations

See our CEO and co-founder Kristoffer Cassel taking center stage at the Brilliant Minds Conference to share how a bad airport experience sparked the innovation of Checkin.com. (We were named Regily at the time)