By Lydia Graflund
Published 31 July 2019Here at Checkin.com, we hope you all enjoy a warm, sunny summer wherever you are located.
Speaking of locations, we’d like to give you some insights into Checkin.com's company culture and how we work, so you can get to know us a bit better. Checkin.com was founded in Stockholm two years ago and we quickly adapted to a remote work based company culture. Studies show that remote workers are happier and more productive, to mention a few perks. This inspiring article gives interesting insights into the benefits of remote work.
A remote setup gives you the opportunity to get the crème de la crème of talented individuals on the planet, as well as give them the best work/life balance. That will build a team with a collective hands-on understanding of several diverse markets, cultures, and user behavior, which is the alpha and omega when you operate across the globe - as we and many of you do.
We are currently 32 people working for Checkin.com, seated in 14 cities, whereas 9 of those are outside of Sweden. In total, we speak more than 13 languages, with more to come!
What's cooking? We want to provide the best framework for registrations in the world - that means constant work on improving, testing, and experimenting. Every month we make changes based on test results, the past month we've had more than a dozen A/B tests running.
Continue reading to see some of our June improvements!
You probably haven't missed that Apple just announced their own sign-in functionality. The reactions to Apple's announcement clearly show that this is something users have longed for - and since we like to be on top of things, we will, of course, make Apple sign-in available for everyone in the framework as soon as it's live. Read more here!
Localization has been a keyword in June - we've made it even better by improving the way we fetch address data based on postal code. This is especially important in countries with a more tricky postal code structure, like India - a market many of our partners have their eyes on at the moment.
We've introduced features that give extremely precise device localization, so even more users benefit from all the localization tweaks we have based on where they are. The more familiar a sign-up flow feels to the user, the fewer drop-outs.
Extensive testing has shown that the date of birth (DOB) screen had room for improvement in terms of adapting even better to the user's location. Therefore we have made several changes that all contribute to key areas in the framework: Less hesitation, less cognitive load, less friction. We probably don't have to mention that all of these new features have a positive effect on the conversion rate.
New features include more room for country-specific DOB format and support for any separator, to mention a few. Japan is just one example of a country that will benefit from this, as their DOB format doesn't use any separators at all.
In case you didn't know, we offer several additions to the framework that you can add to your Checkin.com flow. One of them is One time password (OTP) - an extra security feature that uses a combination of smart risk based code generation and flash SMS to verify users. Flash SMS is a great tool for a frictionless verification flow, since the message appears directly on the screen and the user doesn't have to open the inbox to get the code. In that way, you get extra secure verification without adding friction for the user. Win-win!
A known pain point with SMS send-outs is the delivery rate, many providers struggle with low rates and it can differ greatly from country to country. We can proudly boast a sky high delivery rate in all markets. As many of you have experienced, a country that has proven especially difficult for SMS deliveries is Canada. The data shows that we have found a way that works - our CA delivery rate is close to 100%!
Adding OTP to your flow requires minimal effort from you - no integration is needed. Contact the Checkin.com team if this sounds like something for you, and we'll help you enable it in the blink of an eye.
Hope you enjoyed the read, feel free to reach out if you have any questions, feedback, input - we're always happy to help!
At Checkin.com, we’re committed to providing seamless identity solutions that prioritize security, compliance, and user experience. To continue raising the bar, we’ve recently introduced new features and significant updates to our platform. These enhancements are designed to give our clients the most robust fraud prevention, identity verification, and data protection tools available—all while keeping the user journey as smooth as ever. Here are some of the improvements we made: Enhanced fraud
ProductOur software will verify user status for special incentives to travelers We have signed an agreement with Flighthub [https://www.flighthub.com/], a leading North American online travel agency. Flighthub, based in Montréal and launched in 2012, will identify their travelers using our ID Scanning and fraud detection technologies for identification of end-users to offer them incentives on purchases. Your browser does not support the video tag. Flighthub is currently one of North America's most
SalesIn today's fast-paced digital landscape, customer onboarding isn't just about verifying identities; it's about delivering a seamless, secure, and personalized experience that earns trust from the first interaction. At Checkin.com, we go beyond traditional KYC solutions to offer a comprehensive tech stack that transforms customer onboarding into a streamlined, efficient process tailor made and branded to suit the needs of your Enterprise business. What Sets Checkin.com Apart? While most KYC prov
ProductIn an era of increasing regulatory scrutiny, businesses in the crypto and online gaming industry need to implement efficient Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in their signup flows.
CheckinExpanding into a new market means dealing with complex KYC (Know Your Customer) and AML (Anti-Money Laundering) laws and implementing localised onboarding workflows, which can quickly become complicated. 9 out of 10 hard-earned users in the financial services industry never complete the registration process because of tedious flows. In fact, according to a Thomson Reuters report [https://d3kex6ty6anzzh.cloudfront.net/uploads/70/701ba3b81955f279e932e9443b0875adb3b6fc1f.pdf] , onboarding takes 3
InsightsCompliance standards are designed to protect against financial crimes such as fraud, corruption, money laundering and terrorist funding. But just about every week, fines are slapped [https://www.theverge.com/2023/1/4/23538731/coinbase-fine-crypto-money-laundering-laws-new-york] on iGaming, FinTech, and crypto [https://checkin.com/industry-fintech/] companies for not meeting regulatory requirements. As compliance becomes more stringent, implementing the KYC verification process becomes more ti
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ProductLearn how the leading financial services company has implemented automatic customer identity verification and reduced the registration time down to 6 minutes. > “...While even more important we have been able to open up new countries as a result of our ability to successfully verify clients from countries where previously we did not have such an option.” – Andreas Ioannou, Head of Global Compliance at Admirals Case and History Admirals is the leading provider of financial solutions [https://ch
case-studyIn this article we’ll explore the main challenges for sign-up flows and how using professional solutions for user sign-up flow can benefit your business website or app.
InsightsRead on to learn how the global processing company has implemented automatic customer identity verification and speeded up complex ID document checks [https://checkin.com/id-scanner/] by 20%. > "Automation is something we should all strive for. As the pace of life is accelerating, and as a company that provides a licensed product, we must speed up all verification processes as much as possible. Together with Checkin.com, we’ve been able to achieve that." -Jevgenijs Godunovs, Director, MLRO Ca
case-studyRead on to find out how Checkin.com has helped the Dutch iGaming brand Betcity to automate customer ID Verification process [https://checkin.com/id-scanner/] and stay compliant with strict Dutch regulations [https://checkin.com/industry-igaming/netherlands/]. > "One of the main things that I value about Checkin.com is that they understand the iGaming world, and the needs that iGaming operators have. Checkin.com has provided us with a stable, quality, and flexible service that enables us to s
case-studyThis update is about a few major product areas we’ve been working on the framework.
ProductA localized solution for Simple Casino in Japan Launched in September 2019, Simple Casino delivers a brilliantly simple, simply brilliant casino experience to Japanese players. From registration, through payment to playing, simplicity and ease of use lie at the heart of Simple Casino. Case and History Hero Gaming's brand Simple Casino planned to enter the Japanese market. They required a streamlined sign-up solution that was agile, robust, met the unique needs of their new target market and des
case-studyIn this update, I’m going to tell you about our focus areas within the product last month and what we were busy developing.
ProductIn this update, we are going to describe the role of localization and its effect on conversion rates of the sign-up flows. Localization doesn’t only mean the correct translations, it’s usually so much more, and when done right can bring great results.
ProductOur big focus this month has been improving the services that relate to data verification and a new Regily Data Enrichment Gateway as a separate service!
ProductOCR stands for “optical character recognition” and allows users to scan information from their identity documents instead of typing. It has widely spread as an identity verification method and many customers are already familiar with the experience.
ProductPop-up - is our current type of integration that allows partners to start using Regily’s flows with just a few lines of code. The reason for this simplicity is that it is front-end-only and it enables your sign-up to run without having to change the parent page.
ProductWe’re working on a new type of integration - Embed. It allows placing the sign-up on the parent page. An optical character recognition that allows users to scan information from their ID
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case-studyJuly 2019 product updates
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ProductOur CEO and co-founder Kristoffer Cassel took the center stage at the Brilliant Minds Conference to share how a bad airport experience sparked the innovation of Checkin.com. For more info on the story, please see page 9 of our Annual Report here [https://strapi.regily.io/uploads/2023_Annual_Report_Eng_FINAL_03af692a8f.pdf]. (We were named Regily at the time)
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