Case study: Admirals

By Marcus Bengtsson Published November 7, 2022
hero post

Learn how the leading financial services company has implemented automatic customer identity verification and reduced the registration time down to 6 minutes.

“...While even more important we have been able to open up new countries as a result of our ability to successfully verify clients from countries where previously we did not have such an option.”

– Andreas Ioannou, Head of Global Compliance at Admirals

Case and History

Admirals is the leading provider of financial solutions for the European securities market. The company serves over 30 thousand people a month from more than 130 countries.

The company seeks to ensure the convenience and safety of work for its customers. On the other hand, it is obliged to guarantee reliability and compliance with financial regulators’ requirements.

The customer verification process, using the help of KYC officers, used to take a long time to complete. In many cases, clients had to wait for several days to get the registration results. Also, due to constantly changing regulatory requirements and the company’s global presence, the compliance staff had to be continuously trained. These factors created a weak link in the company’s onboarding process.

Process and Results

Admirals has set itself to automate the customer verification system and find a solution that would be friendly to the end-users yet provide professional customer data checks. The main goal was the speed and quality of data processing and the ability to enter the markets of other countries faster. Checkin.com has helped Admirals to solve this problem efficiently. Thanks to AI and unique technical solutions, the global identity verification process has become much more manageable. In most cases, KYC officer’s participation is no longer required. Moreover, Admirals is now able to attract customers from countries that were previously out of their reach.

The company can see the verification results inside the backoffice dashboard in real-time. The customer’s profile data is divided into more than 20 components that make the results clear and comprehensive. It also enables the compliance team to respond immediately if a violation or an error occurs. All data can be downloaded as a full-fledged report.

It’s important to note that Admirals could easily integrate the Checkin.com solution into its system interface both on the web and mobile applications. As a result, the entire KYC process has become significantly faster and more professional, regardless of the customer’s location, device, or ID document type.

KYC features used

Methods of integration

More news and updates

ENGLISH
Insights

A complete guide to ID document verification

Fraudsters are getting more sophisticated, making it harder for organizations to spot forged IDs and identity fraud. ID document verification helps solve this. It’s fast, accurate, and scalable. Modern, AI-driven verification tools can capture, authenticate, and verify ID documents without requiring manual checks. In this guide, we’ll explore what ID document verification is. We’ll look […]

ENGLISH
Insights

Age assurance 101: Smart safeguarding for online spaces

Age assurance has become a critical challenge for industries like ecommerce, social media, and gambling.  It’s not just that age-restriction regulations are getting stricter. It’s also about showing your users that you’re committed to their safety — especially in regards to minors. The problem is that traditional self-reporting methods are easy to cheat‌. This allows […]

ENGLISH
Insights

KYC Crypto: How intelligent solutions beat legacy systems

Cryptocurrencies bring a new sense of financial freedom. But they also bring risks. Their pseudonymous, decentralized nature increases financial accessibility. But it also makes crypto a magnet for misuse. Virtual Asset Service Providers (VASPs) face serious threats like identity fraud, terrorist financing, and sanctions evasion. These issues compromise trust and compliance. This is why Know […]

ENGLISH
Insights

2025 trends in KYC compliance software you need to know

Regulations and compliance are changing at breakneck speed to keep up with new types of financial crime. This makes it essential to modernize and streamline your compliance processes. Intelligent KYC compliance software is the most effective way to reduce fraud risks, scale onboarding, and enter new markets without worrying about non-compliance fines. It automates workflows, […]

ENGLISH
Popular articles
Product

Product Update: New security package with improved deep fake detection

At Checkin.com, we’re committed to providing seamless identity solutions that prioritize security, compliance, and user experience. To continue raising the bar, we’ve recently introduced new features and significant updates to our platform. These enhancements are designed to give our clients the most robust fraud prevention, identity verification, and data protection tools available—all while keeping the […]

ENGLISH
Insights
Popular articles

Checkin.com signs Flighthub for identity verification services

Our software will verify user status for special incentives to travelers We have signed an agreement with Flighthub, a leading North American online travel agency. Flighthub, based in Montréal and launched  in 2012, will identify their travelers using our ID Scanning and fraud detection technologies for identification of end-users to offer them incentives on purchases. Flighthub is […]

ENGLISH
Popular articles
Product

How Checkin.com is Shaking Up the KYC Game: Tailored to Your Needs

In today’s fast-paced digital landscape, customer onboarding isn’t just about verifying identities; it’s about delivering a seamless, secure, and personalized experience that earns trust from the first interaction. At Checkin.com, we go beyond traditional KYC solutions to offer a comprehensive tech stack that transforms customer onboarding into a streamlined, efficient process tailor made and branded […]

Checkin
ENGLISH
Popular articles

The Cost of Compliance: KYC Outsourcing vs. In-house Solutions

In an era of increasing regulatory scrutiny, businesses in the crypto and online gaming industry need to implement efficient Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in their signup flows. In this article, we’ll look at the pros and cons of each from a cost perspective, and help you make the right decision to build 100% compliance […]

arrow-left arrow-right
cookie icon

By clicking “Accept”, you agree to the use of cookies on this website. Read cookie policy