New improvements to Regily Remote & social sign-ups

By Marcus Bengtsson Published April 30, 2020
hero post

As everyone else in the world at the moment, we continue with social distancing and working from home. This has had a positive impact on our processes and creativity, as we have more time to think about how we can become greater - both in terms of efficiency and in terms of value delivered to you as our partners.

Product improvements đź’ˇ

Further improvements to Regily Remote

The first Regily Remote results are in and look very promising. Based on the initial data we have already targeted some early findings to improve the loading experience and increase conversion rate even more.

  • The first screen is displayed instantly on the external page
  • New animation added to drive user interaction and improve the first click experience
  • User focus is kept while Remote finishes loading in the background
  • Improved affiliate tracking

More social signups

Currently, the framework supports social signup through Facebook, Google and LinkedIn. These are used to pre-populate user information while doing a registration. Now we're adding more social signup alternatives, in order to capture an even wider group of people. New additions include:

  • Amazon – a preferred signup method in Germany, among many other markets
  • Apple – needs no further introduction
  • Line – the most popular messaging application in Japan and other countries in Asia

By pre-populating user information from already existing social profiles, we reduce the number of fields that need to be manually filled, thus reducing the possibility of mistyping and time to complete the registration.

Additional OTP provider is being integrated

Using the One Time Password message service that is integrated into the framework will result in a high delivery and success rate when sending out the password to customers. The provider used is one of the best in the market, and has promised a 96% delivery rate - which we can confirm by the numbers we have in the system. In order to increase an already high delivery and success rate, an additional One Time Password provider will be added to the framework. By having two providers, we can use the new one as a back up, if the first one experiences issues with delivery due to network re-routing.

Localization to Czech Republic

We’re already live in many markets across the world, and add new markets to the framework every month. This month we’ve done localisation work for the Czech Republic. This means for example an improved support for address lookups in Czech Republic, that the framework is accepting Czech names using í ě č á and that it supports copy in Czech.

Further localisation improvements in Finland

Data shows that the "personal number" screen has a higher drop-off rate compared to other screens in Finland. Our product designers have conducted user tests investigating what the reason for this is.

One clear finding is that users hesitate on this screen because they get confused of dynamic hint below the input. To make the input field even more intuitive and easier, we add "-", "+" or "A" after user submit first part of the personal number.

Hope you enjoyed the read, feel free to reach out if you have any questions, feedback or input - we're always happy to help!

More news and updates

ENGLISH
Insights

The ROI power of intelligent ID verification in finance

Too many financial services still rely on manual ID checks. These clunky processes frustrate users, waste resources, and leave cracks for fraudulent users to slip through. The result? High overheads and low return on investment. Essentially, your ID verification solutions are costing you time, money, and customers. That’s why intelligent ID verification (IDV) is a […]

ENGLISH
Insights

How to keep your company and customer data secure with robust deepfake detection techniques

Deepfake detection techniques and technology are fast becoming this year’s must-have for cybersecurity teams.  Deepfakes are everywhere, and they’re already costing U.S. consumers and businesses over $12.3 billion. Out of that, fraud losses caused by deepfake phishing scams are already causing $2.7 billion in losses. In 2022, the FBI recorded 21,832 business email fraud crimes. The […]

ENGLISH
Insights

6 KYC gambling trends that improve compliance and CX in 2025

Online gamblers want to log on and get playing fast. But the gambling industry needs to balance smooth onboarding with security and compliance. Stricter regulations and sneakier fraud tactics mean online gambling sites need more advanced verification methods than ever before. So how do you stay secure and compliant without scaring off customers with slow […]

ENGLISH
Insights

How to keep your company and customer data secure with robust deepfake prevention 

Imagine this: It’s been a long day, you’re about to sign-off and head home for the day. You get a video call from your boss. He asks you to wire $25 million to another account; it’s urgent. It’s a lot of money, but it’s not unusual for your company. You have no reason to doubt […]

ENGLISH
Insights

The complete guide to perpetual KYC for ongoing compliance

Compliance isn’t a one-time affair. KYC is a vital part of onboarding. But it’s also just as important to continuously monitor your customers to remain compliant. This is where perpetual KYC comes into play. It’s not just that your customers change. So do regulations. Without continuous monitoring, you face outdated risk profiles, missed red flags, […]

ENGLISH
Insights

Common document verification issues and how to overcome them

Document fraud is getting smarter, faster, and harder to catch. And it’s not just a risk to your profits. If fake documents slip through, you risk non-compliance.  If you’re still reviewing documents manually, you’re leaving yourself wide open. Humans just aren’t that good at spotting new forgery tactics, especially AI-generated fakes. From identity fraud and […]

ENGLISH
Insights

What does scanning an ID do?

Whether walking through check-in at an airport or checking into a hotel, when our ID gets scanned, most of us don’t give it another thought.  Scanning an ID usually takes seconds. And yet, the interaction between software, AI-based algorithms, databases, and the hardware interface at the user’s end is a minor miracle compared to a […]

ENGLISH
Insights

9 must-have features you’ll find in the best KYC solutions 

The wrong Know Your Customer (KYC) solution costs your business more than money. It risks compliance, reduces customer trust, and impacts operational efficiency. The issue is that as AI and automation develop, there are more digital KYC solutions than ever before. It can be tempting to settle for the cheapest on the market or the […]

arrow-left arrow-right